Frequently Asked Questions

Your guide to style, shipping, and shopping with UpAiry.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is UpAiry's return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.

How do I find the right size?

Every product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At UpAiry, we prioritize eco-friendly fabrics including organic cotton and recycled polyester. Check the 'Sustainability' tab on individual product pages for specific material details.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can cancel or change your order within 60 minutes of placement by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.